Contact · 7 Days a Week · Real Humans on the Line

Contact Apartment Cleaning Service Long Island City

Talk to a real person from 8 AM to 8 PM, every day of the week . Booking your first house cleaning in NYC, asking what a Manhattan studio actually costs, or trying to move Thursday's appointment to Friday — we're one call, one text, or one click away. No phone trees. No bots. Fifteen years of picking up the phone.

Phone: 8 AM – 8 PM ET, daily Online booking: 24/7 Text-friendly LIC · Manhattan · Brooklyn · Queens
How to Get in Touch

Four Fast Ways to Reach a Real Human

Pick the channel that fits your day. All four go to the same small team — the same people who've been running our cleanings across NYC for 15 years.

📞
Best for quotes & same-day

(212) 812-9420

Answered 8 AM – 8 PM ET, seven days. Usually picked up in under a minute.

Call Now
💬
Best for quick updates

(212) 812-9420

Send a text with your address, apartment size, and what you need. We usually reply within a few minutes during phone hours.

Send a Text
✉️
Best for detailed requests

support@apartmentcleaningservicelongislandcity.us

For move-out checklists, landlord referrals, or anything longer than a text. A real person replies — not an auto-responder.

Email Us
🗓️
Best for locking in a time

Instant online booking

See pricing, pick a date and time, and confirm in about 60 seconds. Works at 3 AM the same as 3 PM.

Book Now
No Bots · No Phone Trees · No Chatbots

When You Reach Out, You Get a Real Person — Every Time

We're a small NYC-based team, not a national call center. When you call, text, or email Apartment Cleaning Service Long Island City, you're talking to someone who actually knows the cleaners on your route — and can tell you whether your Astoria walk-up is on the schedule for Tuesday or Wednesday.

Fifteen years in the same neighborhoods means we've heard almost every question already. "Can you come today?" (usually yes — see our same-day cleaning service.) "Do you handle post-renovation dust?" (Yes.) "Are you actually insured?" (Yes — fully insured and bonded.) Ask anything.

Family-run · 15 years in NYC Meet our cleaners Read 5-star reviews Our guarantee
House cleaner tidying a Greenwich Village Manhattan apartment — Apartment Cleaning Service Long Island City NYCWeekly house cleaning service Hell's Kitchen Manhattan NYC — contact our teamReal cleaning team member preparing a Kips Bay apartment for a NYC client
Pick Your Path

Are You a New Client or an Existing One?

Existing client rescheduling apartment cleaning in Harlem Manhattan NYC
Existing Client

I need to reschedule, add-on, or resolve something

For a reschedule, cleaner-specific request, or service issue, calling or texting is fastest — we can move you on the route in real time. If something wasn't right about a recent clean, tell us within 24 hours and we'll come back and fix it — that's the 24-hour guarantee. For billing or paperwork, email works best.

The Basics

Hours, Address, and When to Expect a Reply

📞 Phone hours

Monday – Sunday · 8:00 AM – 8:00 PM ET. Every day, including holidays. Usually answered within a minute.

🗓️ Online booking

24 hours a day, 7 days a week. Book instantly at any hour →

✉️ Email

support@apartmentcleaningservicelongislandcity.us — reply same business day, usually much faster.

📍 Mailing address

5-51 47th Avenue #573
Long Island City, NY 11101

🗺️ Service area

Long Island City · all of Queens · all of Manhattan · all of Brooklyn. Full list on our locations page.

⏱️ Reply speed

Honestly? As fast as a real human can. Phones picked up on the first or second ring during hours. Texts in minutes. Emails same day.

🛡️ Insured & bonded

Fully covered for every visit — insured, bonded, and background-checked. Proof of coverage available for NYC co-ops and management on request.

Hudson Square Manhattan apartment cleaning service — contact Apartment Cleaning Service LIC
Where We Clean

Cleaning Across NYC — Pick Your Neighborhood

Every chip below links to the service page for that area — pricing, checklists, and booking, all localized. Don't see yours? We probably still cover it — check the full list or just call.

Also serving: Greenwich Village · Hell's Kitchen · SoHo & Hudson Square · Kips Bay & Midtown · DUMBO · Sheepshead Bay · Sunnyside — and everywhere else in NYC.

Recent Work

A Peek Inside Our Weekly Routes

A few of the apartments we've cleaned this month — Manhattan, Brooklyn, and Queens. Every home is treated exactly the same: same checklist, same supplies, same insured, bonded cleaners.

Hunters Point Queens apartment freshly cleaned by our NYC teamJackson Heights Queens weekly apartment cleaning resultKips Bay Manhattan apartment recurring cleaning serviceLanding Lights Queens apartment cleaning near LaGuardia airport NYCHunters Point LIC apartment deep cleaning result NYCJackson Heights recurring house cleaning route Queens NYC
Need Us Today?

Last-Minute? We Almost Always Have a Slot.

In-laws landing at LaGuardia in 4 hours. Airbnb turnover you forgot about. Landlord walkthrough tomorrow. Call now — if we've got a cleaner within reach of your neighborhood, we'll get someone to your door today. Full details on our same-day cleaning service.

Before You Reach Out

Not Sure Yet? Start Here.

Three quick pages that answer the questions we hear most before someone calls.

Apartment cleaning pricing Hunters Point Queens NYC

How much will it cost?

Live pricing by apartment size and service. No estimates, no "we'll get back to you."

See pricing →
What is included in a house cleaning service Jackson Heights Queens NYC

What's actually included?

Room-by-room checklists for standard, deep, and move-out cleans — plus what's an add-on.

Read the FAQ →
24 hour cleaning guarantee Kips Bay Manhattan NYC

What if something's wrong?

Our 24-hour re-clean guarantee. If you're not happy, we come back the next day and fix it — free.

See the guarantee →
Contact FAQ

Fast Answers to the Questions We Hear Most

What's the fastest way to reach you?

A phone call between 8 AM and 8 PM, seven days a week. Dial (212) 812-9420 and you'll almost always get someone in under a minute. After 8 PM, use our 24/7 online booking — you'll get a confirmation email within seconds and one of us will follow up first thing in the morning if there's anything to sort out.

Do you actually answer texts, or is that a bot?

Real humans, same phone number. Text (212) 812-9420 with your address, apartment size, and what you need — a standard clean, a deep clean, an Airbnb turnover, whatever — and we usually reply within a few minutes during phone hours. Photos of tricky areas welcome.

How fast do you reply to emails?

Same business day, and usually within an hour or two during phone hours. If you emailed at 3 AM about a same-day cleaning, call instead — email isn't the right channel for anything urgent. Otherwise support@apartmentcleaningservicelongislandcity.us gets to a real inbox monitored by a real person.

I need to reschedule — what's the fastest way?

Call or text (212) 812-9420. That gets your appointment moved in real time on our dispatch board. Emails work too, but if you need to move a same-day or next-day cleaning, phone/text is the way to go so nothing slips.

Can I get a quote without booking?

Yes — but honestly, the online booking page is the quote. It shows live pricing based on square footage and service type before you commit. Rather have a person walk you through it? Call and we'll price it over the phone in about two minutes. Full pricing structure lives on our pricing page.

Something wasn't right with my last cleaning. Who do I talk to?

Call or text (212) 812-9420 within 24 hours and we'll send someone back to re-clean whatever was missed — free. That's our 24-hour guarantee, and it's the only reason we've kept clients for 10+ years running. Don't email for this — call so we can dispatch same-day.

Are you actually licensed and insured?

Yes. Fully insured and bonded — we can send proof of coverage to your building's management on request (which happens a lot in NYC co-ops). Details on our insured & bonded cleaning page. Insurance requirements in New York are strict, and we take them seriously — you can also review small business coverage standards via the U.S. Small Business Administration.

One Last Thing

Ready When You Are. Call, Text, Book — Whatever's Easiest.

Fifteen years, thousands of NYC apartments, and a real human answering the phone every day from 8 AM to 8 PM. That's the whole pitch.