Protecting Your Privacy and Personal Information

Personal Information We Collect

We gather details such as your name, contact information, service and billing addresses, payment data processed securely, scheduling preferences, special cleaning instructions, pet or allergy information, and emergency contacts to tailor our cleaning services to your needs.

Automatically Collected Data

Our website collects technical data including IP addresses, browser type, device information, pages visited, visit timestamps, and referring sites to improve site performance and user experience.

Service Delivery Information

To ensure smooth service, we record access details like keys or codes, home layout specifics, service history, communication records, and before/after photos only with your consent.

Data Handling Transparency

We limit data collection to what is necessary for service quality and security, maintaining strict confidentiality and using information solely to support your cleaning experience.

Utilization of Your Information

We apply the information you provide to tailor our cleaning services precisely to your needs, ensuring timely scheduling and smooth payment processing. Your preferences and special instructions guide our team to deliver consistent, high-quality results every visit.

Enhancing Service Efficiency

Collected data helps us coordinate access details and communicate updates effectively, minimizing disruptions. We analyze service history and feedback to refine our cleaning methods and address any concerns promptly, improving overall client satisfaction.

Communication and Security

We use your contact information to send appointment reminders and respond quickly to inquiries. Payment details are handled securely to protect your privacy, while access codes and sensitive information are shared only with authorized staff under strict confidentiality.

Continuous Improvement

Insights from your service preferences and feedback enable us to adapt our offerings and introduce new solutions that meet evolving needs. This ongoing process ensures our cleaning services remain reliable, efficient, and aligned with your expectations.

Information Sharing Practices

We share your information only when necessary to deliver our cleaning services effectively and securely, always prioritizing your privacy and confidentiality.

Who We Share Your Information With

Your details are shared exclusively with our cleaning staff, trusted payment processors, scheduling software providers, and building management when access is required, all under strict confidentiality agreements.

When Disclosure Is Required

We may disclose information to legal authorities if mandated by law, ensuring compliance while safeguarding your privacy to the fullest extent possible.

Our Commitment to Confidentiality

We never sell your personal data or share it for marketing without your consent. Sensitive access information is handled with the highest security and shared only on a need-to-know basis.

Data Security Measures

We implement strict protocols to safeguard your personal data from unauthorized access and breaches.

Encryption and Secure Transactions

Our website uses SSL encryption to protect your information during transmission, and payments are processed through trusted, secure platforms.

Access Control and Staff Training

Only authorized personnel access your data, supported by thorough background checks and confidentiality agreements for all cleaning staff.

Ongoing Security Practices

We conduct regular security audits, maintain password-protected systems, and securely store both digital and physical records to ensure continuous protection.

Your Privacy Rights

You have control over your personal data and can request access, corrections, or deletion at any time. We respect your choices and provide clear options to manage your information.

Access and Correction

Request a copy of your personal information or update any inaccuracies by contacting our support team. We aim to respond promptly to ensure your data is accurate and complete.

Opt-Out and Deletion

You can opt out of marketing communications or ask us to delete your data when it’s no longer needed. We honor these requests while maintaining necessary records for legal compliance.

How to Contact Us

Reach out via email at support@apartmentcleaningservicelongislandcity.us or call 212-812-9420 to exercise your privacy rights or ask questions about your personal information.

Cookies and Tracking Technologies

Our website uses cookies and tracking tools to support essential functions, analyze usage, and tailor marketing efforts with your permission. These technologies help us maintain site performance and improve your browsing experience.

Types of Cookies We Use

Essential cookies enable core website features and security. Analytics cookies collect anonymous data on visitor behavior to help us optimize the site. Marketing cookies are activated only with your consent to deliver relevant promotions.

Managing Your Cookie Preferences

You can control cookie settings through your browser or our website’s cookie preference center. Options include disabling non-essential cookies or opting out of analytics tracking to limit data collection while using our site.

Why We Use Tracking Technologies

Tracking tools provide insights into how visitors interact with our site, allowing us to enhance service delivery and customize communications. We prioritize your privacy by using these technologies responsibly and transparently.

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